Justdial is a well-known Indian local search engine that connects users with businesses and services in their vicinity. Founded in 1996 by VSS Mani, Justdial revolutionized the way people search for services across India. Over the years, Justdial has transformed from a simple directory service to a comprehensive platform offering business listings, reviews, and e-commerce services for a variety of sectors including restaurants, hotels, shopping, healthcare, and more.
- Presence in India: Justdial operates in over 200 cities across India and is one of the most trusted brands in the country for local business discovery.
- Role in India: Justdial’s services include telecalling, lead generation, customer support, and business listing solutions, making it an integral part of the daily operations for businesses and consumers alike.
- Key Achievements: Justdial went public in 2013 and is now listed on the Bombay Stock Exchange (BSE) and National Stock Exchange (NSE).
📖 Learn more: Justdial – Wikipedia
📌 Official Careers Page: Justdial Careers
2. Company Most Selling Models & Competitors
Justdial’s Services and Offerings:
- Business Listings: Companies can list their services on Justdial’s platform, giving them visibility to millions of users.
- Advertising Solutions: Justdial offers paid promotions and advertising tools for businesses to enhance their visibility.
- Telecalling Services: Justdial provides telecalling and lead generation services for businesses, helping them to find and convert potential customers.
Competitors in the Market:
- Sulekha – Local search service offering business listings, ads, and reviews.
- UrbanClap (Urban Company) – Connecting consumers with service professionals.
- AskMe – A search engine providing local business listings.
- Yellow Pages India – Another directory service for local businesses.
Despite competition, Justdial remains a leader in the Indian local search engine and telecalling services market.
3. Industry Investments & Other Companies
Justdial Investments and Expansion
Justdial has continually expanded and improved its infrastructure to provide better services to its users and clients. Some of its key investments include:
- AI and Machine Learning: Justdial has invested in improving its search algorithms to make results more accurate and relevant for users.
- Customer Support Infrastructure: Justdial’s customer support is managed by its large telecalling teams, ensuring smooth communication between businesses and customers.
Investments in Other Companies
- Justdial has partnered with multiple industries including real estate, healthcare, education, and travel to enhance its listing and advertising services.
- Justdial is also actively expanding its digital marketing and online services to include e-commerce solutions and mobile apps for businesses.
4. Justdial Offices & Operations in India
Unlike manufacturing companies, Justdial is a service-oriented tech company, and its operations primarily focus on:
- Telecalling and customer support centers across India (Bangalore, Mumbai, Delhi, and other major cities).
- Headquarters: Located in Mumbai, where the primary corporate office handles strategic operations, marketing, and technology development.
Justdial does not have manufacturing plants but operates offices and call centers that handle telecalling, customer support, and business listing services.
5. Helper Jobs (Main Role) – Justdial Telecalling & Office Jobs
Role & Responsibilities
As a Telecalling Helper in Justdial, your primary duties will include:
- Supporting telecalling teams: Assisting with the daily tasks of telecalling, such as answering calls, providing basic information, and transferring calls to the concerned department.
- Data entry: Inputting customer or business information into the system for follow-ups and record-keeping.
- Customer Support: Answering customer queries about business listings, products, or services provided by companies on Justdial.
- Documentation & Filing: Assisting senior staff with basic paperwork or maintaining digital records of leads generated or calls answered.
Eligibility
- Education: 8th to 12th pass; preference for candidates who have completed higher secondary school.
- Age: 18–30 years.
- Experience: Freshers welcome; experience in customer service or telecalling is a plus.
- Skills:
- Good communication and listening skills.
- Basic computer knowledge and familiarity with data entry.
- Ability to handle calls professionally and maintain a positive attitude.
Salary Range (2025)
- ₹10,000 – ₹15,000 per month depending on experience and location.
Benefits
- PF, ESIC for direct employees.
- Incentives based on performance (target-based).
- Paid leave, festival bonuses.
- Training & career growth opportunities with the company.
6. Other Jobs in Justdial Telecalling & Office
Apart from the helper roles, Justdial offers several other important positions:
- Telecalling Executives: Handling inbound and outbound calls, providing assistance to customers.
- Customer Support Representatives: Assisting with customer inquiries and resolving issues related to listings.
- Sales Executives: Selling Justdial’s paid services (ads, listings) to new businesses.
- Team Leaders / Supervisors: Overseeing telecalling teams and ensuring targets are met.
- HR & Admin: Managing recruitment, employee relations, and office functions.
- IT Support: Maintaining Justdial’s website, apps, and database systems.
7. Salary Table – Helper + Other Jobs
| Job Role | Monthly Salary (Approx.) |
|---|---|
| Telecalling Helper | ₹10,000 – ₹15,000 |
| Telecalling Executive | ₹15,000 – ₹25,000 |
| Customer Support Executive | ₹18,000 – ₹30,000 |
| Sales Executive | ₹20,000 – ₹40,000 |
| Team Leader / Supervisor | ₹30,000 – ₹50,000 |
| IT Support | ₹25,000 – ₹40,000 |
| HR & Admin | ₹20,000 – ₹35,000 |
8. Application Process
How to Apply for Justdial Telecalling & Office Jobs
- Official Careers Page: Visit Justdial Careers to check for current openings.
- Job Portals: Naukri, LinkedIn, Indeed often list Justdial job openings for telecalling roles.
- Walk-In Interviews: Justdial occasionally conducts walk-in interviews for telecalling roles in cities like Mumbai, Bangalore, Delhi, and Chennai.
- Agencies: Many helper and support roles are filled via staffing agencies contracted by Justdial.
- Apprenticeships: ITI and vocational training candidates can apply through apprenticeship programs for telecalling and customer support.
9. FAQs
| Question | Answer |
|---|---|
| Do I need prior experience for telecalling jobs? | No, freshers can apply. Experience is a plus but not necessary. |
| Are these roles permanent? | Many roles are contractual but can be converted to permanent based on performance. |
| What are the working hours? | Typically 8–9 hours a day with shifts for telecalling. |
| Is there promotion scope? | Yes, you can grow from helper to telecaller, supervisor, or sales executive. |
| How do I apply for a job at Justdial? | Apply through the Justdial Careers page or via trusted job portals. |
| Is there a fee for applying? | No, applying for a job through the official website or job portals is free. |
10. Tips for Applicants
- Always apply through the official Justdial website or trusted job portals like Naukri and LinkedIn.
- Prepare a simple resume highlighting your communication skills, any experience in telecalling, and customer service.
- Be physically fit and energetic – telecalling jobs can sometimes require long hours and a positive attitude.
- Avoid scams: Never pay anyone to apply for jobs. Ensure you apply only through official channels.
- Show initiative and enthusiasm in interviews. Justdial looks for candidates who are proactive and committed to helping customers.
11. Conclusion
The Justdial Telecalling Job Helper Vacancy 2025 provides excellent opportunities for freshers looking to enter the workforce. With stable work conditions, growth potential, and benefits, these roles can lead to promising careers in customer service, telecalling, and sales.
For those seeking entry-level positions in a fast-growing, dynamic company, applying for Justdial’s telecalling and office jobs can provide a steady career start with numerous growth opportunities.
📌 Apply here: Justdial Careers
📖 Learn more: Justdial – Wikipedia