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The Emirates Group continues to recruit across aviation, airport operations, customer service, cargo, engineering, technology, commercial functions and corporate departments. The Group includes Emirates and dnata and operates across aviation, travel, air services and related businesses.
As of September 2026, the official Emirates Group Careers portal lists more than 100 open positions across different categories and countries, with a significant number of vacancies based in the UAE. Current UAE listings include airline and airport operations, customer services, engineering, cargo, IT, corporate and support positions.
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Recent recruitment activity has also included more than 100 vacancies across Emirates Group’s aviation and corporate businesses, with opportunities for experienced professionals as well as some entry-level candidates. Employment packages vary according to the position, salary grade and experience level.
This guide explains Emirates Group jobs in the UAE, common airport and support roles, responsibilities, eligibility requirements, salary expectations, employee benefits, recruitment procedures and career opportunities.
Emirates Group Jobs Available in UAE
Depending on current recruitment requirements, opportunities can be available across:
- Airport Operations
- Ground Handling
- Customer Services
- Customer Sales & Service
- Cabin Services
- Cargo & Logistics
- Engineering
- Aircraft Maintenance
- IT & Technology
- Finance
- Human Resources
- Commercial Operations
- Corporate Services
- Security
- Facilities
- Administration
- Catering
- Travel Services
The official careers portal currently separates vacancies into categories including Airline & Airport Operations, Customer Services, Cabin Crew, Engineering, Information Technology, Commercial, Corporate and other business areas.
Airport Jobs
Airport operations cover many activities required to support passengers, aircraft and airport services.
Possible roles include:
- Airport Services Agent
- Ground Services Staff
- Passenger Services Staff
- Lounge Agent
- Customer Service Agent
- Baggage Services Staff
- Airport Operations Staff
- Ground Handling Staff
- Cargo Operations Staff
- Ramp Support
- Ground Equipment Technician
Current Emirates Group vacancies include roles connected with airport operations and ground handling. For example, dnata’s UAE careers currently include a Manager of Safety for airport operations and Junior Maintenance Technician positions within Ground Handling Services.
Ground Staff Jobs
Ground staff support passengers and airport operations before and after flights.
Typical responsibilities may include:
- Assisting passengers at airport counters
- Supporting check-in activities
- Handling passenger enquiries
- Assisting with boarding procedures
- Coordinating baggage-related services
- Supporting special-needs passengers
- Providing information about flights
- Following airport safety and security procedures
- Coordinating with other airport departments
The exact responsibilities depend on whether the employee works in passenger services, ground handling, baggage services, lounge operations or another airport department.
Customer Service Jobs
Customer service positions can involve direct passenger interaction as well as back-office support.
Responsibilities may include:
- Answering customer enquiries
- Handling service requests
- Providing travel information
- Supporting booking-related enquiries
- Managing customer complaints
- Recording customer information
- Coordinating with operational teams
- Following service procedures
The official careers portal currently lists Customer Service Roles in both back-office support and customer-facing categories.
Customer Sales & Service Jobs
Emirates also recruits customer sales and service professionals.
A current Emirates careers listing includes Customer Sales and Service Consultant roles, while other customer-facing positions are advertised according to individual market requirements.
Typical duties can include:
- Assisting customers with travel requirements
- Providing information about Emirates services
- Handling reservations-related enquiries
- Supporting ticketing activities
- Resolving customer concerns
- Maintaining customer-service standards
- Working with internal departments
Strong communication skills and customer-service experience can be important for these roles.
Lounge & Passenger Service Jobs
Airport lounge and passenger-service employees support customers before departure and during airport visits.
Possible duties include:
- Welcoming passengers
- Checking eligibility for lounge access
- Assisting with passenger enquiries
- Supporting lounge operations
- Maintaining service standards
- Coordinating food and beverage services
- Supporting special passenger requirements
The current Emirates Group careers portal lists Senior Lounge Agent positions within the airline’s above-the-wing operations, showing the range of passenger-facing roles available across the Group.
Cargo & Logistics Jobs
Emirates SkyCargo and dnata operate cargo and logistics functions that require employees in areas such as:
- Cargo Operations
- Cargo Customer Service
- Cargo Coordination
- Warehouse Operations
- Logistics
- Cargo Documentation
- Ground Support
The official careers portal currently lists positions such as Cargo Customer Affairs Controller and Express Product Development Controller within cargo and logistics functions.
Support & Administrative Jobs
The Emirates Group also recruits for roles behind the airport operation.
These may include:
- Administration
- Finance
- Human Resources
- IT Support
- Facilities
- Procurement
- Customer Affairs
- Technical Support
- Security
- Corporate Services
The current UAE vacancy list includes positions in digital platforms, IT service management, facilities, human resources, finance and other corporate functions.
Engineering & Technical Jobs
Emirates Engineering provides career opportunities connected with aircraft maintenance and technical operations.
Current UAE vacancies include Aircraft Technician and Licensed Aircraft Engineer positions for line and base maintenance.
Technical roles may require:
- Relevant technical qualification
- Aviation maintenance experience
- Aircraft-specific knowledge
- Relevant licences or certifications
- Safety and regulatory knowledge
These positions generally have substantially different eligibility and salary requirements from entry-level airport support jobs.
Salary Structure for Emirates Group Jobs UAE
Salary varies significantly according to job category, grade, experience, qualifications and responsibilities.
The Emirates Group states that UAE salaries are tax-free and that eligible employees may receive accommodation and transportation allowances or assistance with company-provided accommodation. The Group also provides medical insurance, annual leave and end-of-service benefits according to eligibility and employment terms.
An indicative structure for aviation and airport positions is:
| Position | Approx. Monthly Salary |
|---|---|
| Airport Helper | AED 2,500–3,500 |
| Ground Support Staff | AED 3,000–4,500 |
| Customer Service Assistant | AED 3,500–5,500 |
| Airport Services Agent | AED 4,000–6,500 |
| Ground Handling Staff | AED 3,500–6,000 |
| Baggage Services Staff | AED 3,500–5,500 |
| Lounge Agent | AED 4,000–6,500 |
| Customer Service Agent | AED 4,000–7,000 |
| Customer Sales & Service Agent | AED 4,500–8,000 |
| Cargo Operations Staff | AED 4,000–7,000 |
| Senior Customer Service Staff | AED 6,000–10,000 |
| Airport Operations Supervisor | AED 7,000–12,000 |
| Senior Technical Specialist | AED 10,000–18,000 |
| Manager / Senior Manager | AED 15,000–25,000+ |
These figures are indicative industry ranges and are not an official Emirates Group salary scale. The advertised up to AED 25,000/month should be understood as an upper-end figure associated with senior, managerial or specialised professional positions. Entry-level airport, ground staff and customer-service positions generally fall below this level.
Recent reporting on Emirates Group recruitment also confirms that employment packages vary according to role and seniority.
Eligibility Requirements
Requirements vary considerably by position.
Airport & Ground Staff
Candidates may need:
- Secondary school or equivalent education
- Good communication skills
- Customer-service ability
- English proficiency
- Professional appearance
- Ability to work shifts
- Ability to work in a busy airport environment
Some roles may require previous airport or customer-service experience.
Customer Service
Employers may look for:
- Strong English communication
- Customer-service experience
- Problem-solving ability
- Computer skills
- Professional communication
- Ability to work under pressure
Additional languages can be useful for customer-facing aviation roles.
Technical Positions
Engineering and aircraft-maintenance roles generally require relevant technical qualifications, experience and, where applicable, aviation licences or certifications.
Skills Employers May Prefer
Useful skills for Emirates Group roles include:
- Customer service
- Communication
- English language
- Teamwork
- Computer proficiency
- Problem-solving
- Time management
- Professional behaviour
- Attention to detail
- Safety awareness
- Ability to work shifts
For technical positions, relevant trade or professional qualifications are important.
Working Hours and Airport Shifts
Airport operations continue around the clock, so many operational employees work according to shift schedules.
Possible schedules include:
- Morning shifts
- Afternoon shifts
- Evening shifts
- Night shifts
- Rotating shifts
- Weekend work
- Public-holiday shifts
Exact working hours depend on the department and employment contract.
Employee Benefits
The Emirates Group states that its employee package can include:
- Tax-free UAE salary
- Accommodation allowance for eligible employees
- Company accommodation for eligible employees
- Transportation allowance
- Medical insurance
- Annual leave
- Annual leave travel ticket
- Concessional travel benefits
- Emirates Platinum Card
- dnata Travel discounts
- End-of-service benefits
The Group states that employees receive a minimum of 30 calendar days of annual leave, subject to applicable employment terms, and eligible employees can receive travel benefits for themselves and dependants.
Benefits depend on the position, grade and eligibility.
Recruitment Process
The recruitment process varies according to the role.
A typical process may include:
- Search for a suitable Emirates Group vacancy.
- Check the job description and eligibility requirements.
- Prepare an updated CV.
- Submit the application through the official careers platform.
- Complete an online assessment if required.
- Attend an interview or assessment event.
- Complete additional technical or role-specific assessments where applicable.
- Receive an employment offer if selected.
- Complete medical and documentation procedures.
- Complete joining and onboarding formalities.
The official Emirates Group Careers portal provides the current vacancy search and application system.
Documents Applicants May Need
Depending on the role, candidates may be asked to provide:
- Updated CV
- Passport
- Educational certificates
- Experience certificates
- Professional or technical certificates
- Aviation licences where applicable
- Passport photographs
- Other documents requested during recruitment
Candidates should provide accurate employment and qualification information during the application process.
Career Growth at Emirates Group
The Emirates Group offers career paths across operational, technical, customer-service and corporate departments.
A possible airport-service progression may be:
Airport Services Staff → Senior Agent → Team Leader → Supervisor → Manager
For customer service:
Customer Service Agent → Senior Agent → Team Leader → Customer Service Supervisor → Manager
For technical employees:
Technician → Senior Technician → Technical Specialist → Supervisor → Manager
Career progression depends on qualifications, performance, experience, available positions and business requirements.
Current Emirates Group Recruitment in 2026
The official careers portal currently shows 103 open positions, with UAE vacancies spread across Emirates, dnata, Emirates Engineering, Emirates SkyCargo, Emirates Group and other Group entities. Current listings include customer-service, airport operations, cargo, engineering, technical, corporate and support roles.
Recent recruitment reporting also stated that Emirates Group opened more than 100 positions across aviation and corporate divisions in August 2026.
Because vacancies close and new positions are added regularly, applicants should check the individual job description and closing date rather than relying on a general list of job titles.
Tips Before Applying
Candidates should:
- Read the complete vacancy description.
- Check the required qualification and experience.
- Prepare a professional CV.
- Highlight customer-service experience for passenger-facing roles.
- Mention language skills.
- Include relevant technical certificates for specialised positions.
- Prepare for customer-service and situational interview questions.
- Verify the vacancy through the official Emirates Group recruitment system.
- Never pay money to anyone promising guaranteed selection.
- Keep copies of submitted documents and employment correspondence.
Frequently Asked Questions
What jobs are available in Emirates Group UAE?
Current vacancies cover airline and airport operations, customer services, cabin services, engineering, cargo, IT, corporate functions, commercial roles and other support departments. The official portal currently lists more than 100 open positions across the Group.
Can freshers apply for Emirates Group jobs?
Some positions may be suitable for entry-level candidates, while others require specific professional or technical experience. Applicants should check the eligibility section of each vacancy.
What is the salary for Emirates airport jobs?
Salary depends on the role and grade. Entry-level support positions generally have lower salaries than experienced technical, supervisory and management positions. Emirates Group states that UAE salaries are tax-free and eligible employees may receive accommodation and transportation benefits.
Can airport ground staff earn AED 25,000 per month?
AED 25,000 should not be considered a standard ground-staff salary. It is better understood as an upper-end figure for senior, managerial or specialised professional positions.
Does Emirates Group provide accommodation?
The Group states that eligible employees can receive accommodation and transportation allowances, while employees in company accommodation may receive assistance with housing, utilities and living expenses.
Does Emirates Group provide travel benefits?
Yes. The official careers information states that employees and eligible dependants can receive concessional travel benefits, including annual leave travel tickets subject to the applicable employment terms.
Where can applicants apply?
Candidates should use the official Emirates Group Careers recruitment platform and review the specific vacancy requirements before submitting an application.
Conclusion
Emirates Group Jobs UAE 2026 cover a wide range of opportunities in airport operations, ground handling, customer service, passenger services, cargo, engineering, IT, administration, corporate functions and other aviation-support departments. The official careers portal currently shows more than 100 open positions across the Group, including numerous UAE-based vacancies.
Candidates with customer-service, airport, aviation, technical or corporate experience can explore positions matching their qualifications, while selected entry-level opportunities may also be available. Salary varies considerably by job grade and experience, and the up to AED 25,000/month figure should be treated as an upper-end reference for senior or specialised roles rather than a standard airport or ground-staff salary.
Disclaimer: This article is for informational purposes only. Job availability, salary, eligibility criteria, benefits, working hours and recruitment procedures may change according to Emirates Group requirements and individual job grades. Candidates should verify the latest vacancy details, closing dates and employment terms through the official Emirates Group Careers platform before applying.